Privacy Policy
How Precision AGL Academy collects, uses and protects your information.
This Privacy Policy applies to Precision AGL Academy's website and enrollment process, operated by Rahul Sharma. It describes the categories of information we collect and how we use them; it does not name specific third-party providers, since these may change from time to time as described in Section 4.
1. What We Collect
When you enroll in a program, contact us, or browse our website, we may collect: your name, email address, phone number, payment details (processed by our payment provider, not stored by us directly), and general usage data such as pages visited.
2. How We Use It
- To process enrollment and deliver course access
- To issue certificates and respond to certificate verification requests
- To communicate about your program, including schedule and content updates
- To respond to inquiries submitted via WhatsApp, email or the contact form
- To improve our programs and website
3. What We Don't Do
We do not sell your personal data to third parties. We do not share your data with advertisers.
4. Third-Party Services & International Transfers
We use third-party service providers to help operate the Academy — for example, for payment processing, video/course hosting, email or WhatsApp communication, and website analytics. These providers process your data as our service providers, under their own privacy and security terms, only to the extent needed to deliver that service. This website also loads fonts from Google Fonts and icons from the Cloudflare cdnjs network, so those providers receive your IP address when pages load. Some of these providers may store or process data on servers located outside India; where this happens, we use providers that apply reasonable contractual and technical safeguards to protect your data in transit and at rest.
5. Data Security
We take reasonable technical and organizational measures — such as restricting access to enrollment and payment records to those who need it to operate the Academy, and relying on our providers' own security measures for payment and hosting — to protect your data against unauthorized access, loss or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a personal data breach affecting you occurs, we will notify you and the authorities as required by law.
6. Data Retention
We retain enrollment and certificate records for as long as reasonably necessary to support certificate verification and program history, and to meet any applicable legal, tax or accounting requirements.
7. Children's Privacy
Our programs are intended for participants who meet the eligibility requirements in our Terms & Conditions (generally 18 years or older, or enrolling with a parent/guardian or sponsoring employer). We do not knowingly collect personal data directly from children without appropriate parental/guardian or institutional involvement.
8. Your Rights
You can request access to, correction of, or deletion of your personal data by contacting us. Where we rely on your consent, you may withdraw it at any time (this does not affect processing already carried out), and you may nominate another person to exercise these rights on your behalf if you die or become unable to do so. We will respond within a reasonable time, subject to any records we are required to keep for legal, tax or certification purposes. If you are not satisfied with our response, you may escalate to our Grievance Officer under Section 10.
9. Cookies
Our website may use basic cookies or similar technologies for essential site functionality and analytics. You can control cookies through your browser settings.
10. Grievance Officer
In accordance with applicable Indian law, including the Information Technology Act, 2000 and rules made thereunder, and the Digital Personal Data Protection Act, 2023, the Grievance Officer for Precision AGL Academy is:
Rahul Sharma
Email: precisionaglsolutions@gmail.com
Phone: +91-9821496412
New Delhi, India
You may contact the Grievance Officer for any complaint or concern regarding this Privacy Policy or the handling of your personal data. We aim to acknowledge grievances promptly and resolve them within the timelines prescribed by applicable law.
11. Governing Law
This Privacy Policy is governed by the laws of India, and any disputes relating to it are subject to the exclusive jurisdiction of the courts of Delhi, India, consistent with our Terms & Conditions.
12. Changes to This Policy
We may update this policy from time to time, for example to reflect new tools or legal requirements. The "Last updated" date at the top of this page reflects the most recent revision.
13. Contact
For any privacy-related questions, reach out via the contact page or the Grievance Officer above.
Frequently Asked Questions
Quick answers about how Precision AGL Academy handles your personal data.
Q1What personal information does Precision AGL Academy collect?
When you enroll, contact the Academy, or browse the website, it may collect your name, email address, phone number, payment details (processed by the payment provider, not stored directly by the Academy), and general usage data such as pages visited.
Q2What is my personal data used for?
To process enrollment and deliver course access, issue certificates and respond to certificate verification requests, communicate about your program, respond to inquiries made via WhatsApp, email or the contact form, and to improve the Academy's programs and website.
Q3Does Precision AGL Academy sell or share my data with advertisers?
No. The Academy does not sell your personal data to third parties and does not share your data with advertisers.
Q4Does the Academy use third-party service providers?
Yes, for things like payment processing, video and course hosting, email or WhatsApp communication, and website analytics. These providers process your data as service providers under their own privacy and security terms, only to the extent needed to deliver that service, and some may store data outside India using providers with reasonable contractual and technical safeguards.
Q5How long is my data kept?
Enrollment and certificate records are kept for as long as reasonably necessary to support certificate verification and program history, and to meet applicable legal, tax or accounting requirements.
Q6What rights do I have over my data?
You can request access to, correction of, or deletion of your personal data by contacting the Academy. It will respond within a reasonable time, subject to any records it is required to keep for legal, tax or certification purposes, and you can escalate to the Grievance Officer if you're not satisfied with the response.
Q7Who is the Grievance Officer, and how do I reach them?
Rahul Sharma, contactable at precisionaglsolutions@gmail.com or +91-9821496412, based in New Delhi, India, in accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
Q8Does the Academy use cookies?
The website may use basic cookies or similar technologies for essential site functionality and analytics, which you can control through your browser settings.